I live in Houston with my husband and two cats, where I work as a technical writer for a software company. During 2015 my family became immersed in the healthcare industry.

Shortly after my parents entered the system, I started keeping copious notes about everything that happened and everyone who entered their hospital rooms. Our family and some of the health care providers came to depend on my notes–especially when the hospital’s computerized system experienced a 17-hour failure. Although we sometimes suffered at the hands of our providers and the system, we also met some very wonderful people.

During my father’s experience. he spent a couple of months in a typical hospital environment (most of that time in ICU), a continuing-care facility, and home care.

This Blog shares the good, the bad, and the very ugly of our 36-month journey, during which time one of my cats died and I was laid off. I hope that reading about some of my experiences, you can avoid some of the challenges that patients and their families encounter during hospitalization.

I have since left the world of technical communication and have opened a studio in Houston.