I live in Houston with my husband and two cats, where I work as a technical writer for a software company. During 2015 my family became immersed in the healthcare industry.
Shortly after my parents entered the system, I started keeping copious notes about everything that happened and everyone who entered his hospital room. Our family and some of the health care providers came to depend on my notes–especially when the hospital’s computerized system experienced a 17-hour failure. Although we sometimes suffered at the hands of our providers and the system, we also met some very wonderful people. This Blog shares the good, the bad, and the very ugly of our 12-month journey.